Cookies Policy | Play99 Casino

1. What are cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and can help websites work properly, provide security, remember preferences and understand how visitors use online services.

Some cookies are set directly by Play99 Casino. Other cookies may be set by carefully selected service providers that support website operation, security, analytics, communications or other online functions. These third parties may process information collected through cookies in accordance with their own privacy information and any applicable legal requirements.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active can vary depending on its purpose and settings.

In addition to cookies, websites may use similar technologies such as pixels, tags, software development kits, local storage and device identifiers. This policy uses the term cookies to include these technologies where they perform a similar function.

2. How Play99 Casino uses cookies

Play99 Casino may use cookies and similar technologies for several purposes. The technologies used on the website can change over time as features, security measures and online services develop. Cookies may help us provide a more reliable experience while supporting responsible, secure and compliant operation of the website.

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may help keep pages available, maintain a secure session, protect forms, remember basic security choices, identify unusual activity and support account or login processes. Without these cookies, some parts of the website may not function correctly. Because they are necessary for the delivery of a service requested by you, they may not be capable of being disabled through ordinary preference tools.

Functional cookies

Functional cookies allow the website to remember choices you make and provide features that improve convenience. For example, they may remember language, region, display or consent preferences. They may also help maintain settings between pages or visits. If you reject these cookies, some preferences may need to be entered again and certain optional features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, general traffic patterns, loading performance, technical errors and the type of device or browser used. This information is generally assessed in an aggregated or pseudonymised form where possible. It may help Play99 Casino identify problems, improve navigation, measure the effectiveness of content and develop a better online experience.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect the website, accounts and users from automated attacks, unauthorised activity, payment abuse, identity misuse and other harmful behaviour. Information collected for these purposes may include device, browser, session and activity signals. These tools are part of broader security and compliance processes and do not replace the need for users to keep their account information confidential.

Advertising and marketing cookies

Where permitted and used, advertising or marketing cookies may help measure campaigns, limit repetitive advertising, understand interactions with promotional content or present information that is more relevant to your interests. These cookies may be placed by Play99 Casino or by advertising, measurement or media partners. They are not essential to the basic operation of the website and may be controlled through the available cookie preference tools or browser settings.

Responsible gambling and compliance functions

Cookies or similar technologies may also support account controls, age and identity checks, location or access controls, responsible gambling tools, exclusion settings and other legal or regulatory requirements. These functions are intended to help ensure that services are provided appropriately. Blocking certain technologies may affect access to account features or require additional verification.

3. Information collected through cookies

Depending on the type of cookie and how you use the website, information collected may include an online identifier, device type, browser type, operating system, approximate location, referring website, pages visited, session times, general interactions and technical information about the connection. Cookies may also record whether a preference has been selected or whether a particular notice has been displayed.

Cookie information may be linked with other information where this is necessary for account security, service delivery, compliance, customer support, fraud prevention or another lawful purpose. Play99 Casino will handle personal information in accordance with its Privacy Policy and applicable Australian privacy obligations. Information will only be used, disclosed or retained as permitted by applicable law and for legitimate business or service purposes.

Cookies generally do not directly reveal information such as your password or full payment details. However, online identifiers and activity information may still be personal information where they can be associated with an individual or account. You should avoid sharing account credentials and should use a secure, up-to-date browser and device.

4. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select categories according to your preferences. Your choices may be remembered using a cookie or similar technology. If you delete that technology, clear your browser data or use another device or browser, you may be asked to make your choices again.

You can also manage cookies through the settings in your internet browser. Most browsers allow you to view, block, delete or restrict cookies. Browser settings may provide controls for all cookies, selected websites or particular categories. Instructions vary between browsers and devices, so you should consult the help or support information provided by the browser developer.

Disabling or deleting cookies may affect the way the website operates. Essential security, account, verification or session functions may not work properly if required cookies are blocked. You may also lose saved preferences, need to sign in again or see content that is less personalised. Choosing not to accept optional cookies does not necessarily prevent you from browsing the website, but some features may be limited.

Use the cookie preference tool, where available, to change your selections.
Adjust your browser or device settings to block or delete cookies.
Clear stored website data if you want to remove existing cookies.
Use separate browser or device settings if different users share the same device.
Review cookie choices after browser updates, device changes or changes to website functionality.

A browser-based do-not-track signal may not be recognised consistently across all websites or services. For this reason, cookie preferences should be managed through the website controls and browser settings available to you. Certain third-party technologies may have their own controls or opt-out processes, which should be reviewed directly with the relevant provider where appropriate.

5. Third-party services, updates and contact

Some website functions may rely on third-party providers, such as hosting, security, analytics, communications, payment support or advertising services. These providers may use cookies or similar technologies to deliver the services requested by Play99 Casino. Their processing may be subject to separate terms and privacy notices. Play99 Casino does not control every aspect of third-party technology, so you should review the relevant provider information before using optional services.

Cookies may be processed in Australia or in another country where Play99 Casino or its service providers operate. Where personal information is handled overseas, reasonable steps will be taken to manage that handling in accordance with applicable privacy requirements. Further information about collection, use, disclosure, storage and access rights is available in the Privacy Policy.

This Cookies Policy may be updated from time to time to reflect changes in technology, website features, service providers, legal requirements or business practices. The updated version will be made available on the website and may include a revised date or notice. You should review this page periodically, particularly before using account or gaming services. Continuing to use the website after an update may indicate that you have read the revised policy, subject to any consent requirements that apply.

If you have a question about cookies, privacy or your available choices, please use the contact or support option provided on the Play99 Casino website. Do not include passwords, payment information or other sensitive account details in an online enquiry unless specifically requested through a secure process.